Verifier Terms and Conditions

Who This Agreement Is For

These Verifier Terms and Conditions ("Verifier Terms") govern your participation as a Verifier on Africa Documents, a service operated by Accountable Africa AI Proprietary Limited ("Accountable Africa AI", "we", "us", "our"), a company registered in the Republic of Botswana.

You are a "Verifier" if you have been admitted to the Verifier panel and are able to examine, verify, certify, attest, or apply a signature to a document through the Services on behalf of another person. Verifiers are independent regulated professionals — including lawyers, advocates, attorneys, notaries, commissioners for oaths, accountants, auditors, and company secretaries — admitted, licensed, or otherwise authorised to practise in a country in which we operate.

These Verifier Terms are a separate agreement between you and us. They apply to you personally, in addition to the Terms of Use that govern your use of the Services generally. Where these Verifier Terms conflict with the Terms of Use in relation to your activity as a Verifier, these Verifier Terms prevail.

You accept these Verifier Terms by applying for admission to the Verifier panel, by accepting your first Verification Request, or by continuing to act as a Verifier after we notify you of them. If you do not accept them, you must not act as a Verifier.

Nothing in these Verifier Terms limits or excludes any right or obligation you have under the law of the country in which you practise, under the rules of your Professional Body, or under any other mandatory law that cannot lawfully be limited or excluded. Where a provision of these Verifier Terms conflicts with such a law or rule, that law or rule prevails to the extent of the conflict, and the remainder of these Verifier Terms continues to apply.

Some Terms We Use

"Attestation" means a statement you make through the Services, in the form we present to you, about a document or about a person, recorded against your identity and your credentials.

"Client" means the account holder or other person who submits a document or request for your attention.

"Country Supplement" means a jurisdiction-specific supplement to these Verifier Terms that we publish for a country in which we operate.

"Practising Credential" means the licence, admission, enrolment, practising certificate, registration, or equivalent authorisation on which your authority to act as a Verifier depends.

"Professional Body" means the bar, law society, institute, board, council, registrar, or other body that admits, licenses, registers, or regulates you.

"Relying Party" means any person who checks or relies on a document, verified copy, or Attestation through the Services.

"Signing Credential" means the private key, certificate, credential, token, or authentication factor by which an Attestation is bound to you.

"Verification Request" means a request routed to you through the Services to examine a document or person and make an Attestation.

Admission to the Verifier Panel

Admission is at our discretion. We may decline an application without giving reasons, and admission does not create any expectation of a minimum volume of Verification Requests, of continued participation, or of exclusivity in any territory or practice area.

Before admission, and at intervals afterwards, we will verify your identity and your Practising Credential. You authorise us to make those checks, to contact your Professional Body and any relevant registrar or public register for that purpose, and to record the outcome. You will provide the documents and information we reasonably request and will not withhold anything material to your standing.

You may be required to complete training or assessment we specify, and to re-complete it when our processes, attestation forms, or regulatory obligations change materially.

Your Credentials and Standing

You represent and warrant, on admission and continuously for as long as you remain a Verifier, that:

• you hold a current and valid Practising Credential in each country in which you act as a Verifier, and you are in good standing with your Professional Body;
• your right to practise is not suspended, struck off, cancelled, lapsed, or subject to any condition, restriction, or undertaking that affects your ability to act as a Verifier;
• no disciplinary, regulatory, insolvency, or criminal proceeding is pending or threatened against you that could affect your standing;
• you are authorised under the law of the relevant country to make each Attestation you make, in the capacity in which you make it; and
• you are not a person subject to sanctions imposed by the United Nations, or by any other sanctions authority applicable to you or to us.

You must notify us at support@accountableafrica.ai within two (2) business days if any of the above ceases to be true, or if your Practising Credential lapses, is renewed, is varied, or is due to expire. This obligation is personal to you and does not depend on our checks. Our verification of your credentials is a check we make for our own purposes; it is not a determination that you are entitled to act, and you may not rely on it as such.

Where your Practising Credential expires, lapses, or cannot be confirmed, your ability to make Attestations will be suspended automatically until it is confirmed again. Attestations you made while properly credentialled remain valid and remain on the record.

Scope of Your Authority

You may only accept a Verification Request that falls within the country, the professional capacity, and the document or check types for which you have been admitted and for which you hold a current Practising Credential. The Services will indicate the scope available to you, but the responsibility for staying within it is yours.

You must not make an Attestation in respect of a document governed by, or intended for use under, the law of a country in which you are not authorised to act, unless the law of that country and the law of your own country both permit it and you have satisfied yourself of that. Where an Attestation is intended for cross-border use, you are responsible for satisfying yourself that your capacity is one the receiving jurisdiction recognises.

You must decline any Verification Request that you are not competent to handle, that falls outside your authority, or that you cannot complete in accordance with these Verifier Terms and your professional obligations. Declining a request is never a breach of these Verifier Terms.

What Your Attestation Means

This section is important. It defines what you are stating when you make an Attestation, and it is the meaning we communicate to Clients and Relying Parties.

The Services will present the exact form of words for each Attestation type before you complete it. By completing an Attestation, you state that the words presented to you are true, that you have done what they describe, and that you make the statement in your own professional capacity.

Certified copy. Unless the form of words presented to you says otherwise, an Attestation that a copy is a true copy means that you have examined the original document or, where the applicable form expressly permits it, a source you have identified in the Attestation; that you have compared the copy against it; and that the copy is a complete and faithful reproduction of what you examined. It does not mean that the original is genuine, validly issued, or accurate, unless the form of words says so.

Identity attestation. An Attestation as to identity means that you were satisfied, on the evidence you examined and recorded, that the person before you is the person the document identifies, and that you applied the standard of identification required of you by law and by your Professional Body.

Attestation of execution, oath, or affirmation. An Attestation that a document was signed, sworn, declared, or affirmed before you means that the act occurred in your presence, in the manner the applicable law requires, and that you are authorised to receive it.

What you are not stating. Unless the form of words expressly says so, you are not stating that the contents of a document are true, that any underlying transaction, entitlement, or status is valid, or that the document is sufficient for any particular purpose.

You must not make an Attestation on the basis of an assumption, a representation by the Client, or a document you have not examined. You must not complete an Attestation in advance of doing what it describes.

Where the applicable law or your Professional Body requires a particular form of certification, wording, seal, stamp, or physical act that the Services do not provide for, you must tell us and must not proceed until the requirement can be met. Where you consider that the form of words we present is inaccurate or inadequate for the jurisdiction, you must tell us and decline the request.

Standard of Care and Professional Conduct

You will act with the skill, care, diligence, and independence required of a member of your profession in the country in which you practise. Your professional and ethical obligations are unaffected by these Verifier Terms and are not diminished by the fact that a request reaches you through the Services.

You will complete or decline each Verification Request within any timescale indicated when you accept it, and will tell us promptly if you cannot. You will deal with Clients courteously and will not use the Services to solicit work outside them in a manner that breaches your professional conduct rules.

You may not delegate the examination or the making of an Attestation to any other person. You may be assisted with administrative steps, but the professional judgement and the act of attesting must be yours.

Conflicts of Interest

You must not make an Attestation where you have an interest that would, under the law or the conduct rules applicable to you, disqualify you from acting. Without limiting that obligation, you must not attest:

• a document to which you are a party, a signatory, a beneficiary, or a witness in another capacity;
• a document concerning a close family member, or an entity in which you or a close family member holds an interest or an office, unless the applicable law expressly permits it and you disclose the relationship in the Attestation;
• a document where you have advised on the underlying transaction and your Professional Body's rules prohibit you from also certifying it; or
• a document where your independence is or could reasonably appear to be compromised.

You must disclose any actual or potential conflict to us and to the Client, and must decline the request unless the conflict is one the applicable rules permit you to act despite, and any required consent has been given.

Your Signing Credential

Your Signing Credential is personal to you. You must not share it, lend it, transfer it, or permit any other person to use it, and you must not disclose any password, passphrase, one-time code, or other authentication factor associated with it.

Every Attestation made using your Signing Credential is treated as your act. You are responsible for it unless you have notified us of a compromise before it was made and we were able to act on that notice.

You must notify us immediately at support@accountableafrica.ai if you suspect that your Signing Credential or your account has been compromised. We may suspend or revoke a Signing Credential at any time where we reasonably believe it has been compromised, where your standing is in doubt, or where a certificate or trust service provider requires it.

Where a Signing Credential is issued to you by or through a certification, certificate, or trust service provider, you will comply with that provider's subscriber terms and any applicable certificate policy or certification practice statement, and you authorise us to provide that provider with the information it requires to issue and maintain the credential.

How Attestations Are Recorded

Each Attestation is recorded in an append-only register together with your identity, the capacity in which you acted, the credentials we had verified at that time, a cryptographic fingerprint of the document, and the date and time. Records in that register are not editable or deletable, by you or by us.

You consent to the recording and retention of that information, to its disclosure to the Client, to a Relying Party checking the document, to your Professional Body, and to any regulator, court, or authority entitled to it, and to its retention for as long as the applicable law and our retention practices require, including after you cease to be a Verifier.

Where the Services display your name, professional capacity, Professional Body, registration number, and jurisdiction in connection with an Attestation or on a professional directory, you consent to that display. You may ask us to remove you from a directory at any time; that does not affect Attestations already made.

Correcting or Withdrawing an Attestation

If you become aware that an Attestation you made was incorrect, was made in error, was procured by deception, or should not have been made, you must tell us promptly and must use the withdrawal facility in the Services.

A withdrawal is recorded as a new entry in the register. It does not erase the original Attestation, which remains on the record with the withdrawal noted against it. Where a Relying Party has checked the document, we may notify that party that the Attestation has been withdrawn.

You will cooperate with us and with the Client in correcting the position, including by making a corrected Attestation where it is proper for you to do so.

Client Identification, Money Laundering, and Sanctions

You are responsible for your own obligations under the anti-money-laundering, counter-terrorist-financing, sanctions, and proceeds-of-crime laws applicable to you, and under any rules your Professional Body imposes. In many countries you are a reporting, accountable, or designated non-financial institution in your own right.

Any identity or credential checking we perform is carried out for our own purposes. It does not discharge your obligations, and you must not rely on it as your customer due diligence. Where the applicable law requires you to carry out your own due diligence before acting, you must do so.

You must not make an Attestation that you know or suspect would facilitate money laundering, terrorist financing, sanctions evasion, tax evasion, or fraud. Where you form a suspicion, you will make any report the applicable law requires of you, to the authority it specifies, and you will comply with any prohibition on disclosure that applies. Nothing in these Verifier Terms requires you to breach such a prohibition, and nothing in them requires you to notify us of a report where doing so would be unlawful.

Where you may lawfully do so, you will tell us if you decline a Verification Request for a reason relevant to the integrity of the Services.

Confidentiality

You will treat every document, record, and item of information you access through the Services as confidential. You will use it only to carry out the Verification Request to which it relates and to meet your professional and legal obligations, and you will not disclose it except as the applicable law requires or the Client permits.

You will not copy, download, extract, retain, or store any document or personal information outside the Services, except to the extent your professional or legal record-keeping obligations require you to keep a file, in which case you will keep it securely and only for as long as those obligations require.

You will not use information obtained through the Services to solicit a Client, to compete with us, or for any purpose unconnected with the Verification Request. These obligations survive termination.

Legal professional privilege and any equivalent professional duty of confidence remain unaffected. Nothing here requires you to disclose privileged material to us.

Personal Information

In carrying out a Verification Request you will handle personal information about Clients and about other people. You will comply with the data protection and privacy law applicable to you and to that information.

Where the applicable law treats us as a controller and you as a processor in respect of information we make available to you, you will process it only on our documented instructions and on the Client's, will keep it secure, will not engage any sub-processor without our written consent, will assist us with requests from individuals and with security incidents, and will return or delete it when the request is complete, subject to your own retention obligations.

Where the applicable law treats you as a controller in your own right in respect of information you collect directly or must retain for your own professional purposes, you are responsible for your own compliance in respect of it.

You will notify us without undue delay, and in any event within twenty-four (24) hours, if you become aware of any unauthorised access to, loss of, or disclosure of information obtained through the Services.

We process your own personal information as described in the Privacy Statement.

Records, Audit, and Regulators

You will keep the records your Professional Body and the applicable law require in relation to each Attestation you make, for the period they require.

You will cooperate promptly and fully with any enquiry, investigation, inspection, audit, or proceeding by a Professional Body, regulator, court, or authority that concerns an Attestation made through the Services, and with any reasonable enquiry by us into the integrity of the Services.

You authorise us to disclose your Attestation records, credential verification records, and account activity to a Professional Body, regulator, court, or authority entitled to them, and to a Client or Relying Party to the extent necessary to resolve a question about an Attestation.

Where we hold an accreditation, licence, registration, or authorisation in any country as a provider of certification, trust, or verification services, we may be required to impose obligations on persons in the verification chain. You will comply with any such obligation we notify to you, and with any audit, evidence, or record-keeping requirement it entails. Where a requirement of that kind would materially change your obligations, we will give you reasonable notice and you may withdraw from the panel if you do not wish to accept it.

Professional Indemnity Insurance

You will maintain professional indemnity insurance covering your acts and omissions as a Verifier, on terms and at a level of cover no lower than the minimum your Professional Body or the applicable law requires, and in any event at a level that is reasonable for the value and volume of work you undertake through the Services.

You will provide evidence of that cover on admission and on reasonable request afterwards, and will tell us promptly if it lapses, is cancelled, is materially reduced, or if an insurer declines a claim relating to an Attestation made through the Services.

You will maintain run-off cover after you cease to act as a Verifier for the period your Professional Body or the applicable law requires.

Your Fees

You set your own fees. The amount you charge for an Attestation is a matter between you and the Client. We do not set, cap, recommend, negotiate, or approve your fees, and we take no share of them. We do not coordinate fees between Verifiers, and you must not treat anything in the Services as an indication of what you should charge.

You are responsible for the lawfulness and propriety of your fees, including compliance with any statutory tariff, scale of fees, maximum charge, or fee-disclosure or fee-agreement requirement imposed by the law of the country in which you practise or by your Professional Body. Where a fixed or maximum fee applies to an act you perform, you must observe it.

You will keep the fee you publish through the Services accurate and current. The fee shown when a Client submits a Verification Request is the fee that applies to that request, and you may not vary it after acceptance except with the Client's agreement. If a request turns out to require work outside the basis on which your published fee is set, you must tell the Client and us before proceeding, and may decline the request.

Your fee is owed to you by the Client. We are not the payer, are not liable for it, and give no guarantee that a Client will pay, except in respect of amounts we have actually collected from the Client on your behalf.

Collection, Payment, and Tax

Where the Services collect your fee from a Client, we do so solely as your agent for collection. Amounts collected for you are held for your account and are not our income. Payment by the Client to us discharges the Client's obligation to you to the extent of the amount collected.

We remit amounts collected in accordance with the payment cycle stated in the Services, less only: any amount we are required by law to deduct or withhold; any bank, payment provider, or transfer charge disclosed to you; and any amount you owe us under these Verifier Terms. Where we are required to deduct or withhold tax, we will do so and will provide the certificate or evidence the applicable law requires.

Our own charges for the Services are charged by us to the Client separately and are not a deduction from, or a commission on, your fee. Where we describe your fee to a Client as a disbursement, we do so to identify it as an amount payable to you rather than to us.

You are responsible for your own taxes, including income tax, value added tax, and any other tax, duty, levy, or social contribution arising on amounts you charge, and for your own registration, invoicing, and returns. Where you are registered for value added tax or an equivalent, you will tell us and provide your registration number. You are responsible for issuing any invoice, receipt, or fee note your Professional Body or the applicable law requires, unless we agree in writing to issue one on your behalf. You will indemnify us against any liability we incur because a taxing authority treats amounts you charge differently from the basis you have told us applies.

No fee arises for a Verification Request you declined, for an Attestation you did not complete, or for an Attestation you withdraw because it should not have been made, and we will not collect or remit an amount in respect of it. Where a Client is entitled to the return of your fee because an Attestation was defective through your act or omission, that is a matter between you and the Client; where we still hold the amount, we will return it to the Client and tell you, and where we have already remitted it, any recovery lies between you and the Client.

You are responsible for currency conversion charges, cross-border transfer charges, and any fee imposed by your bank or payment provider. You will keep your payment details current and will tell us promptly if a remittance does not reach you.

Your Relationship With Us

You act as an independent professional. Nothing in these Verifier Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between us, and neither party may hold itself out as having authority to bind the other.

We do not supervise, direct, or control your professional judgement, and we do not set your fees, your hours, or the terms on which you deal with a Client. We route requests, verify credentials, present the form of each Attestation, and record what you do. The decision to accept a request, the fee you charge for it, the decision to make an Attestation, and the professional responsibility for it are yours alone.

You are not entitled to any employment benefit, leave, notice, severance, or pension from us, and you are responsible for your own working arrangements, equipment, premises, and insurances.

Your engagement is non-exclusive. You may provide the same or similar services outside the Services, subject to your confidentiality obligations, and we may admit any number of other Verifiers.

What We Do and Do Not Do

We provide the platform. We do not verify the truth, accuracy, or legal effect of the contents of any document, and we give no assurance to you about any document, Client, or Relying Party. You are responsible for satisfying yourself before you attest.

Information presented to you through the Services, including data extracted from documents by automated or artificial intelligence means and the results of identity or register checks, is provided to assist you and may contain errors. It is not a substitute for your own examination and judgement, and you must not attest on the strength of it alone.

We give no assurance that any Attestation, certificate, or signature applied through the Services will satisfy the requirements of any particular jurisdiction, of any particular tier of electronic signature, or of any particular recipient. Where a specific legal form is required, that is a matter for you and the Client.

We may add, change, suspend, or discontinue any part of the Services, including Attestation types and the form of words used for them.

Use of the Services and Intellectual Property

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for the purpose of acting as a Verifier, for as long as you remain on the panel. No other right is granted.

You must not use automated means to access or accept Verification Requests, attempt to circumvent or interfere with any verification, attestation, logging, or integrity mechanism, reverse engineer any part of the Services except to the extent that restriction is prohibited by applicable law, or use the Services to build a competing service.

You may state factually that you act as a Verifier on Africa Documents. You may not otherwise use our name, logos, or trade marks without our prior written consent, and you must not describe yourself as our employee, partner, agent, or representative, or suggest that we endorse your practice.

If you give us feedback or suggestions about the Services, we may use them without restriction and without obligation to you.

Indemnity

You will indemnify and hold us harmless against any loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with:

• any Attestation you make, including any claim by a Client, a Relying Party, or any other person that it was incorrect, misleading, negligently made, or improperly made;
• your breach of these Verifier Terms;
• your breach of any law, professional rule, or regulatory obligation applicable to you, including data protection, anti-money-laundering, and sanctions law;
• any misuse or compromise of your Signing Credential attributable to your act or omission; or
• any claim that you were our employee, worker, agent, or partner, or that we are liable for tax, social contribution, or employment-related amounts in respect of you.

We will notify you promptly of any claim to which this indemnity applies, allow you to control its defence and settlement (provided any settlement does not admit fault on our part or impose obligations on us), and give you reasonable assistance at your expense.

This indemnity does not apply to the extent the loss was caused by our own breach of these Verifier Terms, our negligence, or our wilful misconduct.

Limitation of Liability

Nothing in these Verifier Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, and to the fullest extent permitted by applicable law, neither party is liable to the other for any indirect, special, incidental, consequential, punitive, or exemplary loss, or for any loss of profit, revenue, business, anticipated savings, goodwill, reputation, opportunity, or data, however arising, whether in contract, delict or tort (including negligence), breach of statutory duty, or otherwise.

Subject to the first paragraph above, our total aggregate liability to you arising out of or in connection with these Verifier Terms and your participation as a Verifier is limited to the greater of: (a) the total amount we collected on your behalf and were due to remit to you in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) one hundred United States dollars (USD 100).

The limits in this section do not apply to your indemnity obligations or to your obligations of confidentiality.

Suspension and Removal

We may suspend your ability to accept Verification Requests or make Attestations, or remove you from the Verifier panel, if:

• your Practising Credential lapses, expires, is suspended, is withdrawn, or cannot be confirmed;
• you are the subject of a disciplinary, regulatory, or criminal proceeding relevant to your standing;
• you breach these Verifier Terms and, where the breach can be remedied, fail to remedy it within fourteen (14) days of notice;
• you breach the sections on Scope of Your Authority, What Your Attestation Means, Conflicts of Interest, Your Signing Credential, or Confidentiality, in which case we may suspend immediately and without notice;
• we are required to act by law, court order, regulator, or a certification or trust service provider; or
• we reasonably believe that continued participation presents a risk of unlawful activity, fraud, or harm to Clients, to Relying Parties, or to the integrity of the Services.

Where we suspend or remove you, we will tell you the reason unless we are legally prohibited from doing so or doing so would prejudice an investigation, and we will give you a reasonable opportunity to respond where it is practicable and lawful to do so. We will pay you any fee already earned for a completed Attestation.

Where we suspend or remove you for a reason relating to your conduct or standing, we may notify your Professional Body where the applicable law or rules require or permit it, and will tell you when we do so unless prohibited.

Term and Termination

These Verifier Terms continue until terminated. You may withdraw from the Verifier panel at any time on thirty (30) days' written notice to support@accountableafrica.ai, and immediately if you are required to withdraw by law or by your Professional Body. Before withdrawing, you will complete or properly decline any Verification Request you have accepted.

We may terminate these Verifier Terms on thirty (30) days' notice, or immediately in any circumstance in which we may remove you under the section above.

On termination, your right to accept Verification Requests and make Attestations ends and your Signing Credential is revoked. Attestations you have already made remain valid, remain on the record, and continue to be available to Clients, Relying Parties, and regulators. Your responsibility for them is unaffected.

The sections on What Your Attestation Means, How Attestations Are Recorded, Correcting or Withdrawing an Attestation, Client Identification, Confidentiality, Personal Information, Records, Audit and Regulators, Professional Indemnity Insurance, Collection, Payment and Tax, Your Relationship With Us, Indemnity, Limitation of Liability, Dispute Resolution, Governing Law, and General Provisions survive termination.

Changes to These Verifier Terms

We may update these Verifier Terms and will update the date at the top of this page when we do. Where a change materially affects your rights or obligations, we will give you reasonable notice and will ask you to accept the updated version before you next accept a Verification Request.

Other changes take effect when posted. If you do not accept an updated version, you may withdraw from the panel in accordance with the section above.

Country Supplements and Local Law

We operate in a number of African countries, and the law governing certification, attestation, oaths, electronic signatures, and the practice of regulated professions differs between them. Where we publish a Country Supplement for a country in which you practise, that supplement forms part of these Verifier Terms in respect of your activity in that country and prevails over these Verifier Terms to the extent of any conflict.

Where there is no Country Supplement for a country, or where a Country Supplement is silent on a point, these Verifier Terms apply as read subject to the mandatory law of that country and to the rules of your Professional Body, which prevail to the extent of any conflict.

Your professional standing, your authority to act, your duties of care and confidence, your conduct obligations, and the disciplinary consequences of your acts are in every case governed by the law of the country in which you are admitted and by the rules of your Professional Body. Our choice of governing law below applies to this contract between us and does not purport to govern those matters.

If you consider that any provision of these Verifier Terms would require you to act contrary to the law or conduct rules applicable to you, you must tell us and must not act. We will work with you to resolve the conflict, and if it cannot be resolved you may withdraw from the panel without penalty.

Dispute Resolution

Step one: talk to us

If a dispute arises between us, you agree to raise it with us first by sending a written notice of dispute to support@accountableafrica.ai describing the dispute and the outcome you seek. Both parties agree to attempt in good faith to resolve the dispute informally for sixty (60) days from receipt of that notice.

Step two: arbitration

If a dispute is not resolved under step one, it shall be finally resolved by arbitration under the UNCITRAL Arbitration Rules in force at the time the arbitration commences, which the parties incorporate by reference.

The number of arbitrators shall be one. The language of the arbitration shall be English. The seat of arbitration shall be Gaborone, Botswana, unless the parties agree in writing on a different seat.

The parties may agree in writing on an arbitral institution to administer the arbitration. Failing agreement within thirty (30) days of a request to arbitrate, the appointing authority shall be the Secretary-General of the Permanent Court of Arbitration at The Hague.

Hearings shall be conducted remotely by video conference unless the arbitrator determines, or the parties agree, that an in-person hearing is necessary. Neither party is required to travel to the seat of arbitration for a hearing that can fairly be conducted remotely. The seat is a legal designation and does not determine the physical location of proceedings.

The award shall be final and binding. The parties acknowledge that awards made under these Verifier Terms may be recognised and enforced under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York, 1958) in any jurisdiction that is a party to that Convention, subject to the grounds set out in Article V of the Convention and to applicable national law.

Matters outside arbitration

Nothing in this section prevents either party from applying to any court of competent jurisdiction for urgent interim or injunctive relief, or from bringing a claim in a small claims court or equivalent court of limited jurisdiction where the claim falls within that court's jurisdiction and remains on an individual basis.

Nothing in this section affects the jurisdiction of your Professional Body, of any regulator, or of any court in relation to your professional conduct, or prevents any person from making a complaint to them.

Individual claims only

Disputes shall be resolved on an individual basis. Neither party may bring a claim as a claimant or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of representative proceeding, unless both parties agree in writing.

If the individual-claims requirement is held unenforceable in respect of a particular claim, that claim shall be determined by a court of competent jurisdiction rather than by arbitration, and the remainder of this section continues to apply to all other claims.

Where mandatory law in the country in which you practise gives you a right to bring proceedings in your local courts or renders any part of this section unenforceable, that law prevails to the extent of the conflict.

Governing Law

These Verifier Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by and construed in accordance with the law of the Republic of Botswana, without regard to its conflict of laws rules.

This choice of law does not deprive you of the protection of any mandatory provision of the law of the country in which you practise or reside that cannot be derogated from by agreement, and does not displace the law or rules governing your professional standing and conduct, as described in the Country Supplements and Local Law section above.

General Provisions

Entire agreement. These Verifier Terms, together with any applicable Country Supplement, the Terms of Use, and the Privacy Statement, form the entire agreement between us in relation to your participation as a Verifier and supersede any prior understanding, representation, or agreement on that subject. Neither party has relied on any statement not set out in them, except that nothing limits liability for fraudulent misrepresentation.

Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed. The remaining provisions continue in full force.

No waiver. A failure or delay by either party in exercising a right is not a waiver of that right, and a single or partial exercise does not prevent further exercise.

Assignment. Your participation as a Verifier is personal to you. You may not assign, transfer, subcontract, or delegate these Verifier Terms or any right or obligation under them. We may assign or transfer them to an affiliate, or in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, on notice to you.

Force majeure. Neither party is liable for any failure or delay in performance caused by an event beyond its reasonable control, including natural disaster, epidemic, war, civil unrest, act of government or regulator, failure of telecommunications or internet infrastructure, or failure of a utility or third-party service provider. This does not excuse an obligation to pay amounts already due.

Notices. We may give you notice by email to the address on your account or by notice within the Services. You may give us notice by email to support@accountableafrica.ai. Notice is deemed given on the business day after it is sent.

Third-party rights. No person other than the parties has any right to enforce these Verifier Terms.

Language. These Verifier Terms are made in English. Any translation is provided for convenience only, and the English version prevails in the event of conflict.

Contact

Accountable Africa AI Proprietary Limited
Email: support@accountableafrica.ai
Telephone: (+267) 363 1043